Procedures for Unified CCE components appear later in this chapter. The installation tasks for a Unified CCE contact center solution.
Initial Configuration for Cloud Connect. #Assign id in postico install#
Install Subscriber or Secondary Node of Cloud Connect. Set Subscriber or Secondary Node of Cloud Connect. Install Publisher or Primary Node of Cloud Connect. Configure Live Data Unified Intelligence Center Data Sources. Add Coresident (Cisco Unified Intelligence Center with Live Data and IdS) Machine Type to the System Inventory. Install Subscriber/Secondary Node of Co-resident Deployment (Cisco Unified Intelligence Center with Live Data and IdS). Install Publisher/Primary Node of Co-resident Deployment (Cisco Unified Intelligence Center with Live Data and IdS). Install Coresident Deployment (Cisco Unified Intelligence Center with Live Data and IdS). Configure Cross Origin Resource Sharing (CORS) for Live Data. Configure Live Data for Unified Intelligence Center Data Sources. Install Subscriber/Secondary node of Live Data. Install Publisher/Primary Node of Live Data. Install Subscriber/Secondary Node of Cisco Identity Service. Install Publisher/Primary Node of Cisco Identity Service. Install Cisco Identity Service Standalone Deployment. Contact Center Enterprise CTI Server Settings. Configure Contact Center Enterprise Administration & Data Server Settings. Set Deployment Type in Unified CCE Administration Configuration. Perform a silent installation for Unified CCE Release 12.6(1).
Silent Installation Prerequisites for Unified CCE Release 12.6(1). Perform a Silent Installation for Unified CCE Release 12.5(1). Silent Installation Prerequisites for Unified CCE Release 12.5(1). Install Unified CCE Administration Client. Set CTI Server Network Interface Properties. Configure Peripheral Gateways in PG Explorer. Add Administration & Data Server Component to Instance. Set Up Unified CCE Central Controller and Administration and Data Server Components.